Charmed Wood Delivery

Delivery Service

Our Standard delivery service is by 24hr express courier, although please note the lead time described below. This service is FREE on all purchases to mainland UK destinations, not inclusive of Highlands and Islands. If in doubt contact us for reassurance or a quote on what additional charge may be required.

In the past we used to install all stores for our customers free of charge. Unfortunately we can no longer do this as it was costing us too much money, but it was always a pleasure to meet customers so we do still offer this service, although now we have to charge extra. Contact us if this might be a service you require or are interested in a quote.

Lead Times

We aim to have all orders delivered within a week or 2 unless otherwise stated. However, in order to offer the best quality possible, we hand make all of our designs to order, so we do estimate a maximum lead time of 3 weeks on new orders as standard. Delivery is often much sooner, as much of this estimate is a buffer to avoid delays and disappointment. This buffer also means that should we ever become stretched in the workshop, nothing will ever be rushed, and quality will never be compromised.

During busy times, we may need to extend the lead time, but we will of course inform you of this from the beginning when you order.

If you require a specific date for delivery, please don't hesitate to let us know in advance. We are more than happy to arrange delivery for a date that is most convienient for you.