Charmed Wood's Testimonials

Here's some feedback from our clients


I'd noticed my neighbour's log stores, admired them, and got your contact details. It was quality I was after rather than a cheap job from a garden centre and of course I'm very happy I did so. The fact that you gave such a prompt and helpful response to my inquiry further burnishes my respect for your organisation. Quality of product and excellence in customer service don't always go together
- Mr T, Derbyshire, May '19

I painted the legs and varnished the top before assembling. A good, solid, traditional table, built as my grandad would have built it and much better than the rickety trash most garden centres will flog you for the same price or higher. It's quite heavy, particularly the top, so some people will want to have help lifting and assembling, but it can be done single-handed. Make sure you assemble it upside down and then flip it over! I'm very pleased, good value for money, and I'm about to order a wood store from the same supplier. Best regards
- Mr J, Cambridgeshire, May '19

Just to say the store went together very easily and feels very sturdy. Thanks for all your help, especially arranging the delivery on a specific day.
- Ms O, Leicestershire, Apr '19

Good afternoon, log store arrived as promised, assembled and waiting for a load of logs! Superb quality and easily put together! This is our second store from Charmed wood. Quality people,quality service quality products. Thank you.
- Mr B, Derbyshire, Feb '19

We just wanted to say how pleased we were with the product, service and delivery from Charmed Wood. The log shed is exactly as we requested and of a high quality. It was easy to install.
- Ms S, Kent, Feb '19

I just thought I should commend you not only on your service and response time but on an excellent well designed product, well packaged, delivered on time, easy to erect following the clear instructions, all of which means that I am a very satisfied customer. Thank you.
- Mr M, East Lothian, Jan '19

I'm very impressed by the quality of construction and hence the ease of assembly. It fits perfectly into the space allocated. With very best wishes
- Mr B, Surrey, Jan '19

Log stores arrived on Thursday as promised - thank you. Really pleased with the quality and ease of construction.
- Mr G, Hampshire, Dec '18

It arrived late yesterday evening. And is already built. Its beautiful! Sturdy as anything. Extremely happy thank you
- Mr P, Oxfordshire, Nov '18

Just to let you know it arrived safe and sound on Friday and we put it together on Saturday. It is incredibly well made and we are delighted with it. Thank you. Kind regards
- Mr H, Leicestershire, Nov '18

just to say we're delighted with our Triple Bay Extra Deep Log Store. The slight delay in delivery (due to each unit being individually built) was no problem, as you advised me by email immediately you received my order. Your excellent service continued when you advised me it was ready for delivery, arriving exactly as stated. On delivery, the unit was extremely well wrapped, protecting the components, and the detailed assembly instructions were complimented by each piece being carefully (but inconspicuously) marked up - plus of course the supplied ratchet spanner!. With an extra pair of hands, the assembly was relatively straightforward, and the final unit is strong, attractive and really well designed, I'm so glad I didn't waste my time trying to build something half as good myself! Fantastic product, and great service. Many thanks.
- Mr T, Somerset, Oct '18

I wanted to get back to you and say thanks so much for sorting this. The log store arrived on Wednesday and I put it together last night, and I'm so pleased with it! Its such great quality and excellent that all the bits needed came with it! I'm cuffed to bits with it and so glad I ordered through you.
- Ms F, Devon, Oct '18

Thank you. Arrived today and all good. Great product and really helpful instructions - together in 20 minutes. Many thanks
- Mr M, Wiltshire, Oct '18

Log store looks amazing. Very high quality materials and construction. So surprised at how well it was wrapped. Exceptionally happy. Thank you
- Mr B, Cambridgeshire, Oct '18

I have received and made my log store. Lovely product and friendly helpful service. Thank you and will be recommending you. Regards
- Mr R, South Cambridgeshire, Aug '18

Well, what a delight to receive the 8ft log store. It was so easy to construct and fitted into the garden looking so natural that it enhances the side view of the house. Not many things one orders supersede expectations but you've done it. Thank you. 11/10 Kindest regards
- Mr T, Norfolk, Aug '18

Just to say that the log store is now built and looks excellent. Really good quality and went together really easily. Well worth the wait. Many thanks.
- Mr C, Hampshire, Aug '18

Thank so much for our lovely Wood store. It arrived safe and sound and Jim had put it together by the time I came to lunch. Wonderful quality! Thanks again
- Mr and Mrs K, East Sussex, Jul '18

Thank you We received this at the end of last week and managed to construct it woithout any problems at all. Looks really good quality. A great buy! Thanks again
- Ms S, South Lanarkshire, Jul '18

Good morning, just a quick update so say that I did receive the 6 items via the courier the next day. I have unpacked them this morning and am very impressed by the packing and quality of this product. I have just read the instructions supplied, which are a refreshing change from my previous experience of other suppliers as that they are informative and straight forward! Thank you, I will give you another update once assembled. Kind regards
- Mr S, Norfolk, Jun '18

My apologies for the tardy confirmation of receipt and expression of thanks. The log store is SUPERB! Many thanks, it is every bit, and more, better than expected. Your instructions and additional comments re: construction were straightforward and easily accomplished, The workmanship and quality is fantastic. We have even adorned the front door with 2 hanging flower hangers! Many thanks, if anyone ever asks us where to source a log store from - there will be one answer :) Kindest regards
- Mr M, Scarborough, Apr '18

Just to feedback we are absolutely delighted with the quality of the log store and pleased we waited for the production delay to catch up, would highly recommend your products and happy to give feedback for your website.
- Mr F, Denbighshire, Apr '18

I ordered a log store from you last spring and just wanted to say thank you! The snow has melted away and I can say that the log store has well and truly survived its first hard winter and it still looks absolutely brand new. Thank you. Best wishes
- Ms W, Somerset, Mar '18

I wanted you to know how pleased Jane and I are with our logstore. I put it together myself without help and everything fitted beautifully and the whole structure feels very sturdy. It has already prompted a couple of "I could do with one of those." comments Thanks
- Mr H, Anglesey, Feb '18

I thought you'd like to know that we are delighted with the log shed, and that we found it very easy to assemble - thanks to Pip's excellent instructions. It undoubtedly is very well designed and built, with good quality timber and joinery work. In short, we are 'chuffed'. Thank you also for sorting out the delivery problems very quickly and courteously.
- Mr J, St Neot, Feb '18

Just would like to say the 2 Bay Extra tall Log Store is excellent, easy to assemble instructions were also easy to understand and follow. The quality of the unit and the materials used were far above what some other suppliers offer. The base was nailed & glued the overlap on the feather edge panelling was at least 1.5". All together a quality product. Thanks
- Ms A, Lincs., Feb '18

Thanks so much for the wood store. We love it. It looks great in our garden and we love how well made it is. As people who usually mess up the most basic furniture assembly we really appreciated the detailed instructions.
- Ms B, East Lothian, Jan '18

Delivery arrived this afternoon many thanks and just want to say how impressed my husband is with the product, built in an hour and looks great and we'll definitely recommend you.
- Ms H, Northamptonshire, Jan '18

Apologies I couldn't remember if I'd already e-mailed or not with being so engrossed in house renovations! I just wanted to say after my last experience with another supplier, thank you for your understanding and excellent service. For the sake of an extra £20 or so in the beginning I could have saved myself a whole load of hassle and disappointment. Your log store arrived as promised and was assembled in a jiffy following the very easy to follow instructions and well-marked pieces to aid identification. There wasn't a single misaligned hole for the bolts and screws and the addition of a ratchet spanner was a very thoughtful touch and a further sign of the customer focus you put into your products. I have filled and almost emptied my log store once and I can't wait to get my new delivery tomorrow to stack it again. I'm sure the quality and robustness of the timber used in construction means I will be doing this for many more years to come. Another important factor I think anyone should consider if thinking about buying one of your log stores certainly is that for the cost of the materials and fittings alone you would be hard pressed to build a comparable one for yourself at such a competitive price. Of course I have taken pictures and shown them to friends which has led to a serious amount of log store envy! I have passed on your details to a couple of colleagues who are interested in log stores/wheelie bin storage and I myself may be in touch about the latter at some point in the future. Best regards
- Mr D, York, Dec '17

Thank you for my woodstore received safely this morning and which is now sheltering my logs! I am very pleased with the quality of the product and at how well it fitted together. I will certainly highly recommend your service to others. Kind regards
- Ms C, Kent, Oct '17

Hello just wanted to confirm that I received the log store on Friday and we assembled it over the weekend. We are very pleased with the quality of the store and would highly recommend your company to anyone we know who is looking for a log store Many thanks
- Ms C, Gateshead, Oct '17

Many thanks for delivery of an excellent product, easy to build, robust and high quality. Best Regards
- Mr G, Birmingham, Sep '17

Thank you the log store arrived safely, I have built it and although not very good at DIY I found your instructions easy to follow and the finished store looks great.
- Mr K, Nottingham, Sep '17

Hi! Received the log store this afternoon, husband has erected it already and it looks totally awesome! Thank you so much!
- Ms W, Surrey, Aug '17

We just wanted to confirm that the log store was delivered Monday and yesterday we put it together. We are very pleased with the quality of the product in particular the sturdy construction and the ease with which we could build it due to clear instructions and supplied tool. Thank you for your good service. All we need now are some logs to fill it!
- Ms N, Cumbria, Aug '17

I must say I couldn't agree more with the testimonials on your website. Log store delivered without damage (credit to the courier and your packaging) even though access to my house is difficult. I've thoroughly enjoyed putting the store together. Excellent instructions and quality materials and craftmanship made it a simple task especially with the numbered timbers. It really looks the business, unlike the mass produced garden centre log stores. Plus the complimentary rachet spanner is a welcome addition to my toolbox. I know my neighbour is looking for a suitable log store and I'll certainly tell him about Charmed Wood.
- Mr T, Kent, Jul '17

Many thanks. Store arrived on Monday. We built it in under two hours. Not bad for 2 pensioners. It is a great match for the double store that we already owned. Recommended.
- Mr and Mrs B, Wrexham , Jul '17

Just to say thank you and let you know that our log store arrived today, safe and sound. We are very impressed with both the quality and the care you have taken to ensure that it is easily assembled. We wish you and your company every success.
- Mr and Mrs M, Glos., Jun '17

Just a quick thank you for getting the wood store to me during the week. It was assembled on the same day as it was delivered and looks excellent. I have to say that your comprehensive instructions were an absolute breeze to follow, something other companies could learn from. Thanks again,
- Mr C, Durham, Jun '17

Just wanted to say the log store was received a couple of weeks ago all in good order and assembled easily in about 30 mins. The store looks great and is of very high quality. Thanks again for the speedy work.
- Mr T, Flintshire, Jun '17

Hi ! Received our wood store today What a quality product , put together in no time because everything fitted together perfectly, looks great on the drive. It's a shame to put tatty logs in it We looked at cheaper stuff , and we're amazed by the quality of our Charmed wood store , will be purchasing again Thanks
- Mr MW, Kent, Jun '17

The logstore arrived today as promised. Can I also say how impressed I am with the quality of it too. Also, I had not realised that it would be mostly already assembled. Great service and a great product - thank you so much.
- Mr C, Solihull, May '17

Log store duly assembled and, after a lot of barrowing, is now full - worrying tendency towards OCD stacking is a struggle! Great product that went together well - did it on my own! Have recommended your company onto other mates - men of a certain age seem to get the hunter gatherer thing and even become competitive about using the stuff on fires
- Mr L, Birmingham, May '17

Just a quick note to say how delighted we are with the log store - exactly how i hoped it would be - delivered on time, very well packaged (no damage), excellent quality wood, perfectly machined, clear instructions, drawn on id for the posts makes assembly near idiot proof ! again many thanks
- Mr H, Lancashire, Apr '17

All received in good order last Tuesday, assembled Friday and filled with logs on Saturday! Great service and great quality, very easy to follow instructions, good tip about not putting the roof on until it's in situ, as assembled it's a fair weight! When I looked at my large pile of logs I had a brief moment of doubt about ordering the correct size, but it's a bit like Doctor Who's Tardis, all went in a treat. Thanks again
- Mr B, Gloucestershire, Apr '17

I just wanted to say a huge thank you for producing my fabulous wood store. I really appreciated the extra amendments you accommodated each time I got in touch to amend the design of the wood store. I have to say the customer service from you has been excellent - very rare to get that these days. I can honestly say you had me as the customer at the forefront of your mind from the time I placed the order right through to receiving it. The instructions were really easy to follow and he quality of the finished product is fantastic I will definitely recommend Charmed Wood to my friends
- Mr M, St Albans, Apr '17

Hi there, thank you for the wood store. My husband and I have made a little film of us putting it together..and we hope you enjoy it. And the wood store is brill. We thought that if a blind man can put the wood store together then it might encourage others to have a go. All the best
- Ms B, South Lanarkshire, Apr '17

I have to say that the assembly instructions were very clear and I completed the assembly in under 2 hours - even though this is the largest log-store you manufacture. The fit, quality and precision of the components was excellent and the finished log-store is outstanding and although I am a practical person and used to woodworking I'm sure that I could not have made a better log store myself and taking into consideration the time I would have spent cutting & assembling the parts a DIY log-store would have cost me far more Im sure. I shall be showing-off my log-store & recommending you to all my friends. Many thanks
- Mr B, North Yorkshire, Mar '17

Dear Pip, As you might be aware, the log store arrived the day before yesterday. I've just assembled it and the store now takes pride of place at the rear of my home. Might I take this opportunity to identify how impressed I've been with your service from start to finish, and indeed the product. You could not have done more and I'm extremely grateful. The log store is fantastic, not just functional but indeed in it's own way, a work of art. It has been beautifully manufactured and I have no hesitation in stating also that the instructions are without doubt the best I have ever experienced in terms of self assembly units.
- Mr W, Argyle, Mar '17

Hello It's built and is beautiful. Super instructions, fittings and quality.
- Ms E, Lancashire, Feb '17

Thank you very much for the log store which arrived safely today. My son came round & has unpacked it & will install it over the weekend. We are both so impressed by your product & my son's comment was that you are a perfectionist - takes one to recognise one!
- Ms W, Somerset , Jan '17

Have just had my wood store built and thought you'd like to hear the gentleman who fitted it wanted to know who supplied it. My heart fell at the question as usually it is followed by a criticism but this time the fellow said he was dead impressed with the workmanship and how well it was made. So thank you all very much. You made his job dead easy he said.
- Ms B, Devon, Dec '16

Log store arrived yesterday, so thank you it made it before the weekend as you had promised. I have erected it this morning ..very very impressed with it. As the build quality was so good and all of the pre-drilling and labelling up done well, it only took me an hour from start to finish. It's been a real pleasure dealing with yourself and your company, quality product and excellent service
- Mr C, Derbyshire, Dec '16

Just want to say thanks for a great quality log store. Received in the week, assembled today it looks fantastic and my logs are very happy. It was well worth the wait and I'm very happy to support a small British business. Good luck for the future.
- Mr G, Buckinghamshire, Nov '16

fantastic thank you, it was so straightforward that it went up with a head torch, screwdriver and a cup of tea! I hadn't realised you'd include a ratchet spanner too - thank you that was a great touch.
- Mr S, Dorset, Nov '16

Just a quick note to say how delighted we are with our new logstore. It looks good, is very robust and was simple to put together. You can be proud to have made such a quality product, and I wish you lots of success.
- Mr N, Dumfries and Galloway, Nov '16

The log store arrived this morning and was well worth the wait - beautifully made and very easy to assemble. Many thanks
- Ms S, Exeter, Oct '16

Quality is worth waiting for. The chaps who deliver our logs commented that our two existing Charmed Wood' log stores are the best that they have seen. Thanks & regards
- Mr S, Kent, Sep '16

I just want to say that our log store was easy to put together and we followed the destructions to the letter. We were impressed with the quality of the timber supplied and of course the inclusion of the ratchet spanner. All of the items were beautifully packed for transport and there was no damage at all.
- Mr M, Cornwall, Jul '16

We are absolutely delighted with the picnic bench. It was really easy to assemble, the parasol hole is just perfect and it feels and looks great, better even than we imagined from the picture and description. Thank you! We are so delighted with our bench that my son is already planning to buy one when he moves house. Best wishes,
- Ms L, Warwickshire , Jul '16

Hello I just wanted to thank you for a wonderful product that you have sent me. The log store is far better than I expected. It is so well made for the price. Brilliant easy to understand instructions too. Thanks so much.
- Mr W, Durham, Jul '16

Just wanted to let you that we're very pleased with the wood store. It's certainly very substantial, the assembly instructions were unusually clear, everything fitted together well and it looks great. Now we just need the wood-burning stove
- Mr D, Devon, Jun '16

The store arrived and I unpacked it in the porch as too heavy to carry in package and have just put it together! The instructions were easy to follow and all worked! I am pleased with with the result, not bad for a grandma in her seventies! Many thanks
- Ms C, Kent, Mar '16

I just wanted to say thank you for our lovely bench, we are really chuffed with it. Great quality.
- Ms P, Bristol, Mar '16

Unusually your company is one of the few who do not automatically request feedback. Thank you for that! However, such is the quality of your product, the efficiency of the service and the pleasure we now have in seeing it completed and full of logs that I feel you deserve to be complimented. Top marks to you, your craftsmen and everyone involved. I shall have no hesitation in recommending your company at every opportunity. Thank you once again.
- Mr B, Nottinghamshire, Feb '16

I'm really pleased with the wood store. It's well built, very solid and looks nice which as someone who loves their garden matters.
- Ms B, Norfolk , Jan '16

Assembled the log store on saturday very easy with your good instructions and pieces all marked well done, im very pleased with it very good quality and sturdy , i will need another soon so will send over another order probably during the holidays, Its nice these days to find a good company such as yours
- Mr J, West Yorkshire, Dec '15

I have to say that I am really very pleased with it - it is very well designed, made from good quality, robust materials and the instructions couldn't be clearer. Perhaps IKEA should take a leaf out of your book!
- Mr K, West Sussex, Oct'15

The wood store arrived on time, and has been assembled and put in place - a perfect fit ! My husband was very impressed with the quality (and it takes a lot to impress him usually!), so thanks for a very good product which certainly is value for money
- Ms H, Shropshire, Sep '15

We are absolutely delighted with our wood store. It was really worth the wait. Very well made and we thought the instructions for putting it together were brilliant as you had thought of everything
- Mr & Mrs W, Worcestershire, Sep '15

My wife and I erected it together and by 1:15 we sat back with a cup of tee admiring ours and your great work. Needless to say we are very satisfied with our purchase and your quality product
- Mr B, Cheshire, Aug '15

Just to say we have safely received and successfully constructed the garden chest that arrived this week. The quality is fab and the clear instructions and good design meant it took no time to assemble. We are really pleased with it and it has been a pleasure to order from you. I expect we will find an excuse to order something else before too long!
- Ms O, Lincolnshire, Jun'15

Just to say woodstore arrived on time as advised. Built in less than one hour, great quality, accurate fit, clear instructions. First class product. Thank you
- Mr M, Yorkshire, May '15

Hello Charmed Wood, Our planters arrived via courier today - thank you - they are lovely, we are very pleased with them!
- Ms K, Lincolnshire, Apr '15

Pip hello, the wood store arrived as promised and I knew judging by it's weight that it was not going to disappoint. Assembled with ease (with no complaints at all - which is unusual) and there it is. Looking fab. Very happy indeed. Big thank you for your efficiency and for delivering a product that is exactly as promised - made to last. Warmest wishes
- Ms W, Cumbria, Apr '15

Dear Ben, See attached some pictures of the finished wood shed, very pleased thank you. I'm just going to add some separation between the bays, and the packing timber will come in very useful for the job. Really impressed with the precise jointing/fit. It's very sturdy and should do the job for many years to come.
- Mr S, Hampshire, Mar '15

The woodstore is brilliant, was easy to erect and is now waiting for its first load of wood
- Mr R, Wiltshire, Jan '15

Ben, thanks, we are most impressed and delighted with the woodstore, constructed with ease this morning.
- Mr H, Truro, Jan '15

Good Morning, Our log store arrived safe and sound. I have built it and it has pride of place on the front porch. We are absolutely delighted with it and the service you have provided. Thank you very much
- Mr H, East Sussex, Dec '14

Quick despatch, easy assembly, overall brilliant product. Thank you so much!


Well made and solid. Looks really good full of logs.


A1 quality and service, very easy to put together.


great woodstore, received quickly


Excellent - as described & great delivery - A1!


Prompt delivery, item just as described. Thank you


Excellent product. Terrific people to deal with. Thanks P & B


Great quality product with easy to follow assembly instructions


Beautiful item, really sturdy, easy assembly GREAT instructions 110% recommended


FANTASTIC ITEM, really well made, great communication, utterly thrilled! thanks


item as described, good comms, would recommend. Thanks AAA+++


This is just a tiny selection of the thousands of positive reviews our clients have gone out of their way to give us over the years. Thank you very much to all who have taken the time to make our day.